SUPERVISORY SKILLS FOR ADMINISTRATIVE AND OPERATIONS STAFF


COURSE CATEGORY:
Human resource management

COURSE OBJECTIVES

This course is highly participative and provides participants with guidance on how to build and develop key skills needed in the supervisory role. The course is designed to be as practical as possible. The course is flexible to accommodate participants with differing skill levels.

KEY TOPICS

  • Basic concepts of Human Resource Management;
  • Supervisory functions and the role they play;
  • Training and mentoring;
  • Strategies and techniques of improving performance in organizations; and
  • Personal, interpersonal and teamwork skills.

LEARNING OUTCOMES

By the end of the course participants will be able to:

  • Introduce participants to the basic concepts of human resource management;
  • Enable participants to understand the supervisory functions and the role they play in an organization;
  • Equip participants with a deeper understanding of the best practices in supervision management including training and mentoring;
  • Expose participants to strategies and techniques of improving performance in organizations; and
  • Provide personal, interpersonal and teamwork skills to the participants.

TARGET PARTICIPANTS

Administrative Managers, Operations Managers, Company Executive Secretaries.

Offered By : Humanity - College of Humanity

OTHER DETAILS


Cost: 400,000

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